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FAQ’s

How can I pay for my order?

Swaz can take payment by card/debit card, cheque, paypal or (BACS) bank transfer.

How long will my order take to be delivered?

We are a unique company that provide goods made to order. Customer Satisfaction is our priority however with custom made kits the delivery time can take up to 6 weeks after artwork sign off.

Teamwear will be delivered and personalized within 7 working days.

Can I order samples?

Yes you can but we cannot send them for free, so all we ask is that you purchase them from us and we would then refund anything you returned unwanted.  For these small orders call us and we can reduce the shipping fees.

How do I get a quote or get an answer to a question?

We can quote by emailing your enquiry to info@swaz.co.uk

Can I order odd items further down the line when new players arrive?

Yes of course.  Just get in touch with us.

How do I progress my order?

We do not have an automatic system for telling you how much longer the order will take so contact us at info@swaz.co.uk

Do you re-design images?

Yes we can – we have in house facilities which allows us great flexibility for ‘design jobs’.  Please see the main website for pricing options.  If we can’t do it, nobody can.

How do I inform you of what personalisation I need ie numbers, club badges, sponsors logos?

If ordering online there is an opportunity to add files to your order if you have specific names/numbers/sizes etc.  There is a section ‘additional information’ where you can put this information.  If ordering any other way, just email us the files after placing the order.

Are you nice people to do business with?

Yes you will always find us friendly, attentive, and keen to help.  We understand that teamwear is very complicated and you may need advice with your enquiry.  So get in touch with us and we will assist and advise throughout the ordering process.